At Alin Car, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (alincar.sa) and our rental car services in Jeddah, Saudi Arabia.
Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, company details, and government-issued identification (such as Iqama, passport, or driving license).
- Booking & Transaction Details: Rental history, payment information, billing address, and company account details.
- Technical Information: IP address, browser type, device information, and website usage data through cookies.
- Communication Records: Any correspondence with our customer service team via email, phone, or online forms.
How We Use Your Information
We use your information for purposes including:
- Processing bookings and managing rental agreements.
- Verifying identity and eligibility for car rentals.
- Providing customer support and responding to inquiries.
- Improving our website, services, and customer experience.
- Sending important service updates, booking confirmations, or promotional offers (with your consent).
- Complying with Saudi Arabian laws, regulations, and law enforcement requirements.
Sharing of Information
We do not sell your personal information. However, we may share it in the following situations:
- With Service Providers: Third-party companies that help us with payment processing, IT support, or customer service.
- For Legal Requirements: When required by Saudi Arabian law or government authorities.
- For Business Operations: In case of audits, mergers, or company restructuring.
Data Protection & Security
We implement strict measures to safeguard your personal data, including:
- Secure encryption for online payments.
- Restricted access to personal information by authorized staff only.
- Regular monitoring of our systems to prevent unauthorized access.
Cookies & Website Tracking
Our website uses cookies to improve functionality, enhance user experience, and analyze site traffic. You can manage or disable cookies through your browser settings, but some features of our website may not function properly without them.
Your Privacy Rights
As a customer in Saudi Arabia, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal information, subject to legal and contractual obligations.
Retention of Data
We retain your personal information only as long as necessary for business, legal, or tax purposes, after which it will be securely deleted.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, business, or operational requirements. Updates will be posted on this page with a revised “Last Updated” date.
